Phone-setup

The Right Phone Setup Delivers Results

Whether your business has 3 employees or 500+ employees having the right phone system in place is essential for handling your business operations and the growing demands of customers. So it probably comes as no secret that having the right phone setup is equally as important and can make a big difference in how…

Call-center Agents, Telephone

Telephone Tips and Tricks to Live By

Providing excellent customer service is a norm for most businesses today. But as customer interaction shifts from face to face to telephone our opportunity to say the wrong thing or send the wrong message increases and can cause a business to lose a new or existing customer easily. Here are…

Tangled connections

Choosing The Right Service Provider

With so many Service Providers, finding the right solution for your business can be both frustrating and time consuming. There are a number of ways to get connected and each connection has advantages and disadvantages. Here are a few things to consider when trying to determine what type of service provider is right…

Lease To Own Today

Lease-to-Own; Changing How We Do Business

It’s no secret that the business world is changing every day.  Gone are the days when companies required large amounts of office space to house all of their employees. Instead today employees are often spread out across multiple locations. Now more than ever it’s important that employees are able to…

Business man using telelcom services

Does Your Current Telecom Services Still Fit The Needs Of Your Business?

When your business uses a telecom provider, you may be amazed at how many benefits you are getting and how much money you can save. It is important that you look through all categories and features of the telecom provider and its services. Pay For What You Need When you use a…

Businesswoman Cheering

Office Phone Set-Up Advice: Make The Right Choice By Choosing The Phone System That Matches Your Needs

You are finally open for business, and you cannot wait until things are underway. As you begin to set up all of your computers, printers, and other equipment, you begin to think about your phones. Are you going to use your cell phones for business or are you going to…

business woman using phone

Telecommunications Services For Your Business

There are many factors that can determine how successful a business can be, and one of those factors is telecommunications services. We do not think that there is a one size fits all service for ever company. A telecom service should be designed and implemented with the company and the industry…

Providing Exceptional Customer Service

Providing Exceptional Customer Service: Listen And Pay Attention To Your Customers

For many telecom executives, providing exceptional customer service is a main goal. Even a little ounce of positivity towards your customers can change an entire experience. How can your business provide exceptional customer service and experiences to your customers? Always Remember That You Have One Chance To Make A Good First Impression…

VoIP Phones for Your Business

Get the Most Out of VoIP Phones for Your Business

Most businesses need a phone system to handle call-related needs, while others are still relying on Public Switched Telephone Networks. There are also a lot of businesses that have or are making the switch to VoIP Phones because of the numerous benefits they provide. The tips below will help you get the…

General IT Services

General IT Services – Necessary for your Company’s Growth

There are many reasons general IT services are essential for your company’s growth. Here are a few: Network A good network structure is essential for your business to function. Imagine if your key employees could not access the network. That could result in days of missed opportunities. A good network can also…